The New Year's break was not pleasant for some MSN users of the Hotmail email service. After logging in, they found that all their mail was gone! It is not yet clear whether this is a Microsoft malfunction that MSN owns, or the service has become the target of hacker attacks.
Microsoft's Internet forum flooded a wave of angry messages. Many Hotmail email users have lost all their mail and stored contacts. Technicians are reportedly aware of the problem and are working to fix it.
So far, we do not know how many people hit the event. However, there are several hundred pages of complaints and requests for redress on the forum. Worldwide, according to comScore Inc, the email box on MSN uses 360 million users.
"At this point, it seems that this problem has affected a limited number of people, and Microsoft is cooperating with individuals who have interrupted this outage, and we apologize for any unpleasant customer complaints," Catherine Brooker quoted Microsoft Daily Mail spokeswoman. She refused to approach what the problem had done.